TRUST IS NOT NEGOTIABLE

Are you trusted?  Being able to trust leadership is at the top of every list dealing with the characteristics we desire most in our supervisors, politicians, clergy, CEOs and partners.  Trust in non-negotiable.  How does one earn, maintain, foster and re-gain trust?  Trust underlies every relationship.  It is a factor in every business or professional decision.

This workshop takes a hard nosed approach to following the steps necessary for gaining a reputation of being trust-worthy and for maintaining that position.  It is also necessary to foster trust in those with whom we are associated.  Sometimes it becomes necessary to regain a lost reputation of trust.  This workshop lays out a plan for accomplishing these goals.

You will learn:

The 12 elements of trust

The steps for gaining trust

Traps to avoid

To Escape the, “Everybody does it,” script.

The “Four Way Test” for what we do and say

The destructive influence of gossip

The tyranny of crisis

Steps for re-building our reputations

Who should attend?

Everyone needs to be trusted; however, it is essential for those in leadership positions.

Who is the leader?

Dr. Mitch Carnell is the former President/CEO of the Charleston Speech and Hearing Center.  He is an adjunct professor in the Human Resources Management Graduate Program of Webster University.  He is a Fellow of the American Speech Language and Hearing Association and was awarded the Order of the Palmetto South Carolina’s highest citizenship award.  He is the author of two books and more than 150 articles in lay and professional publications.  He is a business consultant and seminar leader on improving communication and customer service.